3.7
Owner's of the Rowenta Iron DX9000 gave it a score of 3.7 out of 5. Here's how the scores stacked up:
Appliance description
Electronic
1 Thermostat light
(mechanical model)
LED Light Display System
(electric model)
2 Spray button
3 Power steam button
4Variable steam control
5Temperature control dial
6 Filling inlet (with push-button
opening)
7 Spray nozzle
8 Cord
9 Cord support
10 Water tank with maximum
water level indicator
11 Soleplate (depending on model)
Dry Ironing
To iron without steam, slide the steam control lever to the
off position. We recommend dry ironing with an empty
tank. Set the temperature for the type of material to be
ironed.
Anti Calc System
Minerals in water can build up in the steam chamber. The
Anti Calc system contains a special resin that neutralizes
the harmful minerals. This system is designed to extend
and maintain the high steam performance of the iron. The
cartridge is not replaceable.
Note: Do not use descaling agents in your iron.
Anti-Drip System
In order to produce steam, all irons require a high
temperature. If the soleplate is not hot enough some
of the water will not turn to steam and can spit or leak
from the soleplate. The anti-drip system automatically
switches off the steam when ironing at low temperatures
to prevent spitting.
After Ironing
1. Turn the temperature dial to the min setting. Slide the
steam lever to the no steam position.
2. Unplug the appliance.
3. Place the iron on its heel and allow to cool completely.
4. Empty water from the appliance before storing. We
recommend emptying the iron when not in use.
5. To protect the soleplate, we recommend storing iron on
its heel.
Cleaning and Maintenance
Before cleaning ensure that the appliance is unplugged
and completely cooled down.
Never use household cleaners, abrasive cleaning pads or
solvents.
Cleaning the Soleplate
Rowenta soleplates have excellent non-stick properties and
can be wiped clean when cold.
• In normal use a draggy coating may build up on the
soleplate (starch, detergent build-up, burnt synthetic
fibers). This can be easily removed by using the Rowenta
Soleplate Cleaning Kit or a quality hot iron soleplate
cleaner available at most stores. The Rowenta kit is also
available through our website: www.rowentausa.com
• To prevent scratching of the soleplate, do not iron over
sharp objects (zippers, etc.). Do not place the iron on
rough surfaces, e.g. metal iron support, which may scratch
the soleplate.
Troubleshooting
If troubleshooting does not assist, before consulting the
retailer regarding their return/exchange policy, please
telephone consumer service at 781-396-0600.
In the interest of improving products, Rowenta reserves
the right to change specifications without prior notice.
LIMITED WARRANTY
Rowenta Inc.
196 Boston Avenue
Medford, MA 02155
Tel.: (781)396-0600
www.rowentausa.com
OFFICE LOCATION ONLY.
To service product see service center information below.
If your appliance needs service, ship the product to your
nearest regional service center. Be sure to put your name
on the outside of shipping box (no P.O. boxes please). If in
warranty, Rowenta will repair or replace product at their
discretion. If the product is out of warranty, you will be
advised of the cost of repair before any work begins.
Our main service centers are listed below:
Turnpike Appliance Authorized Appliance
3495A Lawson Blvd. 1644 West Ogden Ave.
Oceanside, NY 11572 Downers Grove, IL 60515
516-483-5596 630-852-1550
Service center information is subject to change. Please visit
our website at www.rowentausa.com or call our service
center information line at 781-306-4620. The information
line provides current service center information and listings
in California.
Issues
Iron does not
heat.
LED Light Display
System does not
light up (depen-
ding on model).
Not enough
steam.
LED Light Display
System is flas-
hing red –
yellow – green
(depending on
model)
Iron is emitting a
brown or white
substance.
Brown streaks
come through
the holes in the
soleplate.
Iron is leaking.
Build-up on the
soleplate.
Spray function
does not work.
The temperature
control is set too
low.
Not properly
plugged in.
Auto-off has
engaged.
Temperature
control is set to
minimum.
There is insufficient
water in the tank.
Iron is not set to a
steam setting.
Auto-off has
engaged.
Water may need
to be changed due
to hardness or
organic matter.
Distilled or softe-
ned water being
used.
Garment has not
been rinsed suffi-
ciently.
Over use of burst
button.
Distilled or softe-
ned water being
used.
Overfilled.
Starch use.
Burnt material.
Ironing at too high
a temperature.
Priming may be
necessary on first
use.
Set the temperature control
to a higher temperature.
Check that iron is plugged in
correctly.
Move iron or shake it gently
to reactivate.
Set the temperature control
to a higher setting.
Fill the water tank.
See section called "Steam
Ironing”.
Move iron or shake gently to
reactivate.
See section "Water
Recommendations”. Switch
to spring water or mix tap
water with distilled water.
See section "Water
Recommendations”. Switch
to spring water or mix tap
water with distilled water.
Ensure garment is rinsed
thoroughly to remove any
detergent deposits or chemi-
cals on new garments.
Allow more time between
each burst.
See section "Water
Recommendations”. Switch
to spring water or mix tap
water with distilled water.
Do not fill past max line on
tank. Be sure to close filling
inlet.
Spray reverse side of fabric
and allow starch to penetrate.
Be sure to set temperature
according to fabric being
ironed.
Hold cold iron horizontally.
Fill with water. Place finger
over the spray nozzle to
create a vacuum. Press the
spray button 4 to 5 times.
Remove finger from nozzle,
press spray button a few
more times.
Possible causes Solutions
This Rowenta product is warranted against defects in
material and workmanship for one year from the initial
purchase date. During this period any Rowenta product
owned by the original purchaser that, upon inspection
by Rowenta, is proved defective, will be repaired or
replaced, at Rowenta's option, without charge to the
customer. If a replacement product is sent, it will carry
the remaining warranty of the original product. This
warranty does not apply to any defect arising from a
buyer's or user's misuse of the product, negligence,
failure to follow Rowenta's instructions, use on current
or voltage other than stamped on the product or
alteration or repair not authorized by Rowenta. Repair
or disassembly by anyone other than a Rowenta
authorized service center will void the warranty. THE
WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE
AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE OR USE, ARE MADE BY ROWENTA
OR ARE AUTHORIZED TO BE MADE WITH RESPECT
TO THE PRODUCT. ROWENTA’S SOLE OBLIGATION
IN THE EVENT OF A DEFECTIVE PRODUCT SHALL
BE TO REPAIR OR REPLACE, IN ROWENTA’S SOLE
DISCRETION, THE DEFECTIVE PRODUCT. IN NO
EVENT SHALL ROWENTA BE LIABLE FOR ANY IN-
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
LOSSES OR DAMAGES (INCLUDING BUT NOT
LIMITED TO INTERRUPTION OF BUSINESS OR LOSS
OF BUSINESS OR PROFIT) RESULTING FROM THE
USE OF OR INABILITY TO USE THE PRODUCT, ANY
BREACH OF WARRANTY OR ANY DEFECT IN THE
PRODUCT EVEN IF ROWENTA SHALL HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL
LOSSES OR DAMAGES. If you believe your product
is defective, bring the product (or send it, postage
prepaid) along with proof of purchase to the nearest
authorized Rowenta Service Center (see below). If you
send the product, please include a letter explaining
the nature of the claimed defect.
110 389 7179
Rowenta Werke GmbH, 63016 Offenbach am Main
DX9000 - USA 13.05.2003 15:04 Uhr Seite 1
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