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18
Hassle-Free Replacement Warranty – 50 United States
and District of Columbia
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your countertop oven
should fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to your
door free of charge and arrange to have
your original toaster returned to us. Your
replacement unit will also be covered by our
one year limited warranty. Please follow
these instructions to receive this quality
service.
If your KitchenAid
®
countertop oven should
fail within the first year of ownership, simply
call our toll-free Customer Satisfaction
Center at 1-800-541-6390 Monday through
Friday, 8 a.m. to 8 p.m. (Eastern Time), or
Saturday, 10 a.m. to 5 p.m. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement
countertop oven, use the carton and
packing materials to pack up your original
coutnertop oven. In the carton, include your
name and address on a sheet of paper
along with a copy of the proof of purchase
(register receipt, credit card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your
countertop oven should fail within the first
year of ownership, KitchenAid Canada will
replace your countertop oven with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty. Please follow
these instructions to receive this quality
service.
If your KitchenAid
®
countertop oven should
fail within the first year of ownership, take
the countertop oven or ship collect to an
Authorized KitchenAid Service Centre.
In the carton include your name and
complete shipping address along with a
copy of the proof of purchase (register
receipt, credit card slip, etc.). Your
replacement countertop oven will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid
®
countertop oven is
covered by a one-year limited warranty from
the date of purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
Take the countertop oven or ship prepaid
and insured to an Authorized KitchenAid
Service Center. Your repaired countertop
oven will be returned prepaid and insured. If
you are unable to obtain satisfactory service
in this manner, call toll-free 1-800-541-6390
to learn the location of a Service Center near
you.
How to Arrange for Service
after the Warranty Expires – All Locations
Before calling for service, please review the
“Troubleshooting” section.
For service information in the 50 United
States, District of Columbia, and Puerto
Rico,
call toll-free 1-800-541-6390.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218, St. Joseph, MI 49085-0218
Or contact an Authorized Service Center
near you.
For service information in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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