4.7

Out of 3 Ratings

Owner's of the Breville Espresso Maker BES870CBXL gave it a score of 4.7 out of 5. Here's how the scores stacked up:
  • Reliability

    5.0 out of 5
  • Durability

    5.0 out of 5
  • Maintenance

    4.0 out of 5
  • Performance

    4.33 out of 5
  • Ease of Use

    5.0 out of 5
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PAge heAder..... PAge heAder.....
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No steam. Machine has not reached
operating temperature.
Allow time for the machine to
reach operating temperature.
The STEAM/HOT WATER
light will flash to indicate the
machine is heating to create
steam. During this time,
condensed water may purge
from the steam wand. This is
normal. When the STEAM/
HOT WATER light stops
flashing the steam wand is
ready for use.
Water tank is empty. Fill tank.
Water tank is not fully
inserted and locked into
position.
Push water tank down
completely to lock into place.
Machine needs to be
decalcified.
Refer to ‘Decalcifying’, page 28.
Steam wand is blocked. Refer to ‘Cleaning the Steam
Wand’, page 30.
STEAM/HOT WATER
dial is not in the STEAM
position.
Ensure the STEAM/HOT
WATER dial is completely
rotated to the STEAM position.
Coffee not hot
enough.
Cups not pre-heated. Rinse cups under hot water
outlet and place on cup
warming tray.
Portafilter not pre-heated. Rinse portafilter under hot
water outlet. Dry thoroughly.
Milk not hot enough
(if making a cappuccino
or latté etc).
Heat milk until base of the jug
becomes hot to touch.
Machine needs to be
decalcified.
Refer to ‘Decalcifying’, page 28.
Water temperature needs
to be adjusted.
Increase the water temperature.
Refer to ‘Advanced
Temperature Mode’, page 19.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No crema.
Coffee tamped too lightly. Tamp between 30–40lbs or
15–20kg of pressure.
Coffee is ground too
coarsely.
Use slightly finer grind. Refer
to ‘Setting the Grind Size’,
page 13 and ‘Under Extraction’,
page 25.
Coffee beans or
pre-ground coffee
are not fresh.
If grinding fresh whole coffee
beans, use freshly roasted
coffee beans with a ‘Roasted
On’ date and consume between
5–20 days after that date.
If using pre-ground coffee, use
within a week of grinding.
The filter basket may
be blocked.
Use the pin on the end of
the provided cleaning tool
to unblock the hole(s). If
the hole(s) remain blocked,
dissolve a cleaning tablet in
hot water and soak filter basket
and portafilter in solution for
approx. 20 minutes. Rinse
thoroughly.
Single Wall filter baskets
are being used with
pre-ground coffee.
Ensure you use Dual Wall filter
baskets with pre-ground coffee.
Drip tray fills
too quickly.
Auto purge feature.
Immediately after the
espresso, hot water and
steam functions, the
machine will purge water
into the drip tray. This
ensures the thermocoil is at
the optimal temperature.
No action required as this
is the normal operation of
the machine.