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Concord
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SENSOR XX LOW BATTERY A sensor has a low battery.
1. Disarm the system.
2. Remove the sensor cover. If the battery is an Alkaline AA or AAA, change the battery.
If the battery is any other type, call your security dealer for service.
SENSOR XX TAMPER A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper
condition.
PHONE FAILURE TROUBLE The system can’t communicate with the central monitoring station. The system tries to
report to the central station three times before indicating Phone Failure Trouble, then
makes five more reporting attempts.
1. Make sure the panel is connected to the special phone jack installed by your security
dealer.
2. Disconnect the panel from the special phone jack and check phones for dial tone. If
you hear a dial tone, call your security dealer for service. If you don’t hear a dial tone
from any phones, telephone service in your area may be out.
Phone Failure Trouble takes precedence over other system problems, so you must clear
the Phone Failure message (by disarming the panel) before you’re able to see other sys-
tem messages.
RECEIVER INTERFERENCE
or RECEIVER FAILURE
There is a receiver failure or receiver interference problem. Call your security dealer for
service.
MEMORY FAILURE or all text is
lit on a fixed display touchpad
There is a system memory failure. Call your security dealer for service.
AUXILIARY PHONE TROU-
BLE X
There is a problem with the cellular backup reporting portion of your system. Call your
security dealer for service.
Touchpad/Voice Feedback
After Pressing * Key
Trouble Condition