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Troubleshooting Problems
Please read the following before
calling the service center.
1. The Stand Mixer may become warm
during use. Under heavy loads with
extended mixing time periods, you
may not be able to comfortably touch
the top of the Stand Mixer. This is
2. The Stand Mixer may emit a pungent
odor, especially when new. This is
common with electric motors.
3. If the flat beater hits the bowl, stop
the Stand Mixer. See “Beater to Bowl
Clearance” on page 14.
If your Stand Mixer should
malfunction or fail to operate, please
check the following:
– Is the Stand Mixer plugged in?
– Is the fuse in the circuit to the Stand
Mixer in working order? If you have a
circuit breaker box, be sure the circuit is
– Turn the Stand Mixer off for 10-15
seconds, then turn it back on. If the
mixer still does not start, allow it to
cool for 30 minutes before turning it
back on.
If the problem is not due to one of
the above items, see the KitchenAid
Stand Mixer Warranty on page 65.
Do not return the Stand Mixer to the
retailer – they do not provide service.
USA/Puerto Rico: 1-800-541-6390
Electrical Shock Hazard
Plug into a grounded 3 prong
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.